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Shipping and Policies

Shipping Policies

Items will be processed and shipped Monday through Friday during business hours excluding Holidays.

Next Day and Two day shipping must be placed by 2:00 PM Central time. 

Ground shipping must be placed by 3:00 PM Central time.

Once the item has been shipped, it cannot be cancelled or upgraded (refer to the cancellation and refund policy below).

Forms and Documentation

Form 8130-3 will accompany parts shipped outside the U.S. Form 8130-3 can be requested for domestic shipments. The FAA does not require form 8130-3 for consumables or hardware and will not come with form 8130-3. A manufacturer C of C (Certificate of Conformance) will be included with all parts.

If form 8130-3 is requested, please allow 1-2 extra days for shipping the items. 

Damaged Shipments

Damaged or discrepant shipments must be reported within 24 hours of receipt. Failure to report damaged shipments in a timely manner may result in partial credit or declined credit. 

Return Policies

Items that are not defective or damaged in any way may be returned for credit within 30 days of invoice date. Items will be subject to a restocking fee of 20% or $55 per item, whichever is greater, with a maximum fee of $650.

Some parts are non-returnable or refundable.

All returns will require an RMA.

Please call 1-888-778-7443 to initiate the return process.

Cancellation Policies

Items cancelled prior to shipping are subject to a 5% cancellation fee, not to exceed $300.

Warranty Information

All warranties are offered by the manufacture of the part or parts.

New and Serviced items have a 60 day warranty from the date of installation.

 

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