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Items will be processed and shipped Monday through Friday during business hours excluding Holidays.
Orders with priority shipping move first in line and ship by the fastest service available once your parts are in hand. Lead times may vary before shipping (see "How our shipping works" below for more).
Once the item has been shipped from our supplier to us, it cannot be cancelled or upgraded (refer to the cancellation and refund policy below).
Every part makes two trips: to us, then to you. The speed you buy at checkout covers both trips — what it can't cover is the wait before the first one.
Parts are picked from a line we don't schedule. We can order overnight and pay for overnight; we can't move up the line. Inbound is averaging 4 business days right now and can run to 7 — and that holds even when Priority is selected. The only part that skips the line is one already on our shelf, which is exactly why we're building local stock. You'll see those numbers climb on the site as it lands. We ship when your order is complete: the day the last part lands, it goes out.
Form 8130-3 will accompany parts shipped outside the U.S. Form 8130-3 can be requested for domestic shipments. The FAA does not require form 8130-3 for consumables or hardware and will not come with form 8130-3. A manufacturer C of C (Certificate of Conformance) will be included with all parts.
If you request form 8130-3, please allow additional processing time — certificate timing varies. Your certified order ships as a complete group with the 8130-3 certificate (note: OEM issued 8130-3 only applies to certified aircraft parts & non-standard hardware).
Damaged or discrepant shipments must be reported within 24 hours of receipt. Failure to report damaged shipments in a timely manner may result in partial credit or declined credit.
Items that are not defective or damaged in any way may be returned for credit within 30 days of invoice date. Items will be subject to a restocking fee of 20% or $55 per item, whichever is greater, with a maximum fee of $650.
Some parts are non-returnable or refundable.
All returns will require an RMA.
Please call 1-888-778-7443 to initiate the return process.
Items cancelled prior to shipping are subject to a 5% cancellation fee, not to exceed $300.
All warranties are offered by the manufacture of the part or parts.
New and Serviced items have a 60 day warranty from the date of installation.